Returns & Exchanges

Due to the intimate nature of the Pure Romance product line, returning a product is not possible. However, in the unlikely event you receive a defective product, you may exchange the defective product within 30 days of your invoice date to receive a duplicate item. Sorry, no merchandise credit can be issued.

To exchange a defective item please contact me (Janis) via FB message or email me at prpartiesbyjanis@gmail.com